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Managed Technology & Support

Managed IT Support

Managed IT Support

Access to expert IT support.
Gain cutting-edge technology and a dedicated team of IT experts supporting your business.


Cost-effective operations.
Reduce IT costs while improving operational efficiency through streamlined, proactive support.


Minimised downtime.
24/7 system monitoring catches issues early, reducing downtime and ensuring business continuity.


Focus on your business.
Free up your team to focus on core activities while we handle day-to-day IT concerns.

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Proactive Monitoring And Maintenance

24/7 system oversight.
Continuous monitoring of your servers, networks, and devices means potential issues are spotted early.


Preventative upkeep.
Regular health checks, updates, and patches keep your IT systems secure, up-to-date, and running at peak performance.


Reduced downtime.
Proactive issue resolution minimises outages and disruptions, ensuring better business continuity and productivity.


Enhanced security.
Early identification of vulnerabilities and anomalies helps protect your network from cyber threats before they cause harm.

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Modern Device Management

Centralised device control.
Manage all company PCs, laptops, and mobile devices through a single cloud-based system (Microsoft Intune).


Secure BYOD and remote work.
Enforce security policies on both company-owned and personal devices, ensuring only compliant devices access your data.


Remote configuration & support.
Deploy apps, updates, and settings remotely – and even lock or wipe lost devices – to support users anywhere.


Compliance and insights.
Intune helps maintain compliance with your IT policies and provides reports on device health, usage, and security status.

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Patch Management

Automated patching.
We continuously monitor for new software updates and security patches for your systems.


Timely, tested updates.
Patches are evaluated and applied promptly to keep your operating systems and applications up-to-date.


Vulnerability protection.
Closing known security holes through regular patching helps prevent malware infections and data breaches.


Compliance assured.
Up-to-date software means you meet vendor and industry security requirements, reducing the risk of non-compliance issues.

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End-User Support & Helpdesk

Friendly 24/7 helpdesk.
Knowledgeable IT support technicians are available around the clock via phone, email, or chat to assist your users.

Fast issue resolution.
We troubleshoot and resolve IT issues promptly, getting employees back to work with minimal disruption or downtime.


Multi-channel support.
Users can reach us through their preferred channel and get the same prompt, high-quality support every time.


Personalised guidance.
Our support team is approachable and patient, providing empathetic one-on-one help and user education when needed.

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IT Asset Lifecycle Management

End-to-end asset tracking.
We manage your IT hardware and software from purchase to disposal, keeping an inventory of all assets and their status.


Planned upgrades & replacements.
By monitoring asset ages and warranties, we proactively replace or renew equipment before it fails, preventing downtime.


Standardisation & efficiency.
We help standardise devices and software across your business for easier support, fewer issues, and optimised costs.


Secure disposal & compliance.
Retiring old equipment is handled safely – we wipe or destroy data and dispose of hardware in compliance with environmental and data security regulations.

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Remote Work Enablement

Secure remote access.
Implementations like SASE, Virtual Desktop and Intune let your staff access office systems safely from anywhere.


Cloud collaboration.
Enable tools like Microsoft 365, Teams, and cloud file sharing so remote employees can work together as effectively as in the office.


Multi-factor authentication.
Protect sensitive data with strong identity verification (MFA) and access controls for all remote logins.


Remote-ready devices.
We set up and manage laptops and mobile devices with the right configurations for work-from-home, ensuring consistency and support for remote users.

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Technology Strategy & Virtual ClO

Strategic IT planning.
A virtual CIO works with your leadership to align technology initiatives with your business goals and growth plans.


Expert guidance.
Get access to high-level IT expertise across cloud, cybersecurity, and best practices without the cost of a full-time CIO.


IT budgeting & ROI.
We help plan your IT budget, identify cost-saving opportunities, and ensure you get maximum value from technology investments.


Policy and compliance advice.
Develop IT policies, security protocols, and compliance strategies (e.g. data protection) tailored to your business with our guidance.