Logged a ticket at 09:12 about Outlook profiles corrupting across half the floor. Jovan picked it up inside five minutes, worked through it with us remotely, and had everyone back in their inbox before the 10am meeting. That is the helpdesk experience we used to dream about.
Run your business.
We’ll run the IT.
Support, security and strategy. One partner.
The daily helpdesk, 24/7 cyber cover and the bigger projects: Microsoft, AI and web, delivered with FTSE 100 project rigour. Cyber Essentials certified, UK based.
Trusted by 65+ UK businesses · built on tools from
I need help with…
Pick the one that sounds like you. We’ll take it from there.
- Run it for me
Managed IT & Cloud
Day-to-day support, monitoring and Microsoft 365, run properly.
- Run it for me
Cybersecurity
Cyber Essentials, MDR and the boring controls that actually stop breaches.
- Run it for me
Cloud & Microsoft 365
Microsoft 365 and Google Workspace, tidy, backed up and right-sized.
- Run it for me
Business Mobiles
Mobile voice and data, multi-network and IoT SIMs, handsets managed, one bill you can read.
- Connect & secure my sites
Telephony & Internet
Business fibre, SD-WAN, UniFi networks and hosted voice.
- Connect & secure my sites
Meeting Rooms & AV
Teams, Zoom and Meet rooms that work in the first thirty seconds.
- Connect & secure my sites
Remote Connectivity
Point to point, Starlink and 4G/5G where the fibre does not reach.
- Connect & secure my sites
Structured Cabling
Cat6 runs, containment and comms cabinets, tested and labelled.
- Connect & secure my sites
CCTV & Surveillance
Cameras for ordinary sites and the awkward ones, cloud or on-site.
- Build me something
Websites
Bespoke sites, hosted and managed, from £49 a month.
- Build me something
Custom Software Development
Spec-driven builds with enterprise AI and proper engineering practice.
- Build me something
AI & Business Automation
Custom agents and workflow automation, governed from day one.
- Build me something
Projects & Consultancy
Migrations, office moves and rollouts, delivered without a retainer.
- Build me something
VAR & Distribution
Licensing and hardware sourced right, renewals flagged early.
Three guarantees, not marketing lines.
Everything else on this page traces back to these.
Every ticket triaged within 30 minutes
No phone queue, no "someone will call you back." Logged, triaged, and someone is on it: every time, tracked against the number, not a promise.
Cyber Essentials Certified, audited yearly
We hold the same certification we help clients pass. Re-audited every year, not a one-off badge from three years ago.
UK-based team, on-site when it matters
Coventry HQ, a southern base near Salisbury. When a fix needs hands on hardware, we send someone, not a courier.
Two bases, one team
A Coventry HQ and a southern base near Salisbury. Wherever you are in the UK, we can be on site, on a call, or on the portal in minutes.
The sort of IT partner you actually stay with.
Tom drove over the same afternoon when our core switch started dropping VLANs. He traced it back to a failing SFP, swapped it from the spares he keeps in the van, and stayed until he had proven the link was clean under load. No drama, just fixed.
We had a supplier dispute escalating and needed IT evidence pulled from archived mailboxes. Ryan got involved personally, scoped exactly what we needed, and had a clean forensic export back to us inside 36 hours. It genuinely made the difference.
Our old phone system was missing half the surgery calls. Netix planned the cutover to hosted voice, ported the numbers, and ran both lines side by side for two weeks so reception never noticed. Booking rate went up the month we switched.
Asked Netix to deliver the summer refresh: 120 new devices, the staff room re-cabled, a new firewall, and a fresh SSID strategy. Everything was live and tested before the first inset day, which has not happened with any previous supplier.
The CAD stations were crawling on the network. Tom audited the switching, found the uplinks were running at 1Gb when we thought they were 10, and rebuilt the core over a weekend. File saves that used to take forty seconds now take two.
Shop-floor WiFi was patchy and was costing us hours of downtime on handheld scanners. Netix heat-mapped the building, replaced the access points with something purpose-built, and now we have clean coverage out to the yard. Scanner retries basically zero.
Cyber Essentials Plus was a box we had been failing to tick for two years. Netix mapped us against the controls, closed the gaps, coached our team through the audit, and we passed first time. Our insurance premium came down at renewal.
We came off a legacy file server and onto SharePoint without losing a single permission or asset. Jovan handled the user side patiently and Tom handled the plumbing. The team did not notice the weekend the migration happened, which is the best compliment I can give.
What we were buying was reactive break-fix. What we got is a partner that sits in our planning meetings, owns a roadmap, and tells us what to spend and when. The quarterly vCIO sessions with Ryan have genuinely changed how we budget IT.
Websites, platforms and more. Built and looked after by us.
OurJay Foundation
A UK charity that puts 24/7 public access defibrillators and bleed kits on walls, founded in memory of Jamie Rees. The site carries Jamie’s story, makes the case for Jamie’s Law, and gives supporters four clear routes to fund a defibrillator. Static-first, so it stays fast on a phone at the moment someone needs it.
- 381
- defibrillators placed
- 30
- lives saved so far
- £800k
- raised by the family
OurJay Foundation’s impact to date. Registered charity 1200846.
- Astro
- Tailwind CSS
- Netlify
Ready to relax about IT?
30 minutes with an engineer. Tell us what's broken and we'll tell you how we'd fix it.
