IT support in Salisbury

Local managed IT and cyber security for Salisbury businesses.

We have an engineer based in Salisbury and the rest of the team travels down from Coventry regularly for project work and quarterly reviews. Local on the ground, big enough team behind it, and every ticket triaged within 30 minutes on Essentials and Pro.

Why Salisbury

The local picture, from the engineers who cover it.

Salisbury sits at the south end of Wiltshire. The working population is mostly defence (Boscombe Down, Aspire Defence, the wider Salisbury Plain MoD estate), the NHS, professional and financial services, farming, and a lot of independents across SP1 to SP5. Each one needs something different from IT. Defence supply chain firms want Cyber Essentials Plus to keep their big customers. Regulated finance firms need FCA SYSC. Clinical practices need data handling that meets CQC.

Our Salisbury engineer handles all of this on the ground. Same-day on-site across SP1 to SP5. Most calls are answered remotely first and resolved without needing a visit at all. For bigger jobs (network cutovers, multi-site migrations, hardware refreshes that span more than a day) the rest of the team travels down from Coventry. You get someone local for the day-to-day, plus a bigger team behind them for the bigger work.

The kit is what the big UK MSPs run: SentinelOne with Vigilance for security, Microsoft 365 with Intune and Entra ID for productivity and device management, Ubiquiti UniFi or TP-Link Omada for networking. Salisbury clients get the same service our Coventry clients get; we just happen to have an engineer living in your patch.

Local

Salisbury-based engineer covering SP1 to SP5 on the ground


Coverage
same-day on-site from our Salisbury-based engineer
Postcodes
SP1, SP2, SP3, SP4, SP5
Regularly on site
Salisbury city centre, Salisbury Cathedral Close, Old Sarum, Salisbury Plain (MoD estate), Boscombe Down, Salisbury District Hospital, Hudsons Field
Ticket triage
Within 30 minutes, guaranteed
Everything we do

One team for the lot, in Salisbury.

Every service on one invoice, with a quarterly review where it all gets joined up.

Run My IT

  • Managed IT Support Unlimited remote support, 24/7 monitoring and patching on every device we manage.
  • Microsoft 365 & Google Workspace Tenant, licences and backup, tidy and right-sized at every renewal.
  • Hybrid & Home Working Secure access, managed laptops and the same support at the kitchen table as at the desk.
  • Business Mobiles Voice and data, multi-network and IoT SIMs, handsets managed, one bill you can read.
  • Workforce Analytics Employee productivity monitoring on ActivTrak, with the data protection work done properly.
  • Buying Hardware & Licences Sourced at the right price, asset register kept, renewals flagged before they auto-bill.
  • Technology Roadmap & vCIO Quarterly reviews, a budget you can plan and one person accountable for the plan.

Secure My Business

  • Cyber Security & 24/7 Monitoring SentinelOne on every device with a staffed SOC behind it. A threat is isolated the moment it is seen.
  • Cyber Essentials & Plus The gap analysis, the fixes and the audit, passed first time.
  • Backup & Business Continuity Microsoft 365 and server backup, with restores tested on a schedule and the results reported.
  • Staff Training & Phishing Tests Monthly training and simulated phishing, with the click rate reported to you.
  • ISO 27001 Readiness Gap analysis, the policy set and the evidence, toward certification.
  • AI & Data Governance Acceptable use, data boundaries and a policy before Copilot goes in.

Connect My Sites

  • Business Internet & Networks Fibre, leased lines, SD-WAN and UniFi networks that still work when the office fills up.
  • Phone System Hosted voice on the computer, the mobile and a desk phone if you want one. Keep your number.
  • Meeting Rooms & AV Teams, Zoom and Meet rooms that work in the first thirty seconds.
  • Structured Cabling Cat6 runs, containment and comms cabinets, tested and labelled at both ends.
  • CCTV & Surveillance Cameras for ordinary sites and the awkward ones, cloud or on-site recording.
  • Remote & Off-Grid Sites Point to point, Starlink and 4G/5G where the fibre does not reach.
  • Vehicle Tracking Teltonika trackers and dash cams on the Netix Telematics platform, one map for every vehicle.
  • Office Moves & Fit-Outs Lines ordered early, cabling in before the desks, phones ported on the day.

Build Me Something

  • Websites Bespoke sites, hosted and managed, from £49 a month.
  • Custom Software Development Spec-driven builds with enterprise AI and proper engineering practice.
  • AI & Business Automation Custom agents and workflow automation, governed from day one.
  • Netix Presence Email on your own domain, a business number and a one-page site, set up for a new business.
  • Cloud Migrations & Going Serverless File server to SharePoint, on-prem to cloud, delivered over a weekend nobody notices.
  • Rollouts & Refreshes New devices, a new firewall, new Wi-Fi, live and tested before the deadline.
FAQ

Common questions from Salisbury businesses.

Where is your engineer based in Salisbury?

We have an engineer living in the Salisbury area who handles on-site work across SP1 to SP5 and the surrounding villages. Day-to-day stuff, urgent on-site response, routine planned work, all run from there. For bigger projects the rest of the team comes down from Coventry.

How quickly can you be on-site for a Salisbury emergency?

Often within the hour for a real P1, because the engineer's local. Most P1s are resolved remotely before that becomes necessary, but when we do need to be on-site we're not driving down from the Midlands.

Do the rest of the team ever come down to Salisbury?

Yes, regularly. Bigger project work (network refreshes, multi-site Microsoft 365 migrations, on-premise upgrade days) brings more engineers down from Coventry, usually for two or three days at a time. Quarterly reviews on the Pro plan are face-to-face and on-site as standard.

What about Cyber Essentials and Cyber Essentials Plus around Salisbury Plain?

Yes, we do the readiness work and sit alongside you for the audit. Cyber Essentials (the self-assessment) we can knock out in 4 to 6 weeks once any remediation is done. Cyber Essentials Plus adds a technical audit, usually another two or three weeks. Both come up a lot in MoD and defence supply chain work, so this is a frequent ask in Salisbury.

How is your pricing structured?

Per month, excluding VAT. Remote is £15 per managed device on a 3 month initial term and monthly after that: unlimited remote support, patching, monitoring and threat protection on the devices we manage. Essentials (£49) and Pro (£79) are per seat, one user plus one device, on a 12-month term, and split into device and user pricing where your counts differ: £30 plus £19 for Essentials, £50 plus £29 for Pro. Essentials adds 30-minute ticket triage, 24/7 threat monitoring, onsite support and Microsoft 365 backup. Pro adds a monthly onsite visit, advanced identity protection and quarterly technology reviews.

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Looking for IT support in Salisbury?

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