Why dental?

Because every minute off the chair is revenue gone.

A dental practice is an operational business with clinical-grade uptime requirements. If the imaging workstation freezes, you are not rebooking an appointment, you are losing an hour. If the backup fails, you are losing patient records.

We run IT for practices and groups across the Midlands and South. Our engineers know SOE Exact, Dentally, Software of Excellence, Sensei and the main imaging systems. The helpdesk number rings through in under a minute during surgery hours.

Chairside, uninterrupted

IT that treats surgery time like surgery time.

We know Software of Excellence, Exact, Carestream and the practice stack. We answer the phone in seconds, not minutes, because every lost chair-hour costs.

Clinical systems
  • Practice management software supported
  • Imaging workstations and servers managed
  • NHS compliance and SOE updates handled
  • Chairside pickup in under 60 seconds
Compliance
  • DSPT Standards Met submitted yearly
  • Patient data backed up and recoverable
  • Cyber Essentials aligned from day one
  • Audit-ready access and change logs
Talk to us about your practice

Chairside fix 09:41

Surgery 2 imaging PC swapped to hot-spare. 3 minute downtime, no patient delay.

Practice workstation uptime, last 12 months
99.9%
What we cover

Everything a modern practice runs on.

Chairside workstations, imaging, patient records, networking, security, and the weekly stuff that keeps it all standing.

Practice management integrations

SOE Exact, Dentally, Software of Excellence, iSmile, Carestream. Workstations pre-configured, TLS tuned, printing sorted, backups verified.

Imaging and PACS

CBCT scanners, intra-oral cameras, digital X-ray sensors. Latency on the network, colour calibration on the chairside screens, and storage that scales.

NHS Digital and CQC ready

Data Security and Protection Toolkit (DSPT) aligned. We give you the evidence for the Standards Met submission and help with the annual refresh.

Patient data protection

Clinical data DLP, audit logging, and a written retention policy per record class. Staff access governed by role, with proper leaver offboarding.

Chairside support

When a handpiece, a camera or a monitor fails mid-appointment, you need a number that picks up in under a minute. 40-second pickup SLA for dental clients.

Clinical and guest Wi-Fi

Segmented networks. Clinical kit on a locked-down VLAN, staff on another, guest Wi-Fi isolated. UniFi deployments from the floor plan up.

Alignment

Mapped to the frameworks dental practices are assessed on.

DSPT Standards MetUK GDPR and ICOCQC KLOEs (well-led)Cyber EssentialsNHS Digital
Free · no slide deck

Thinking about moving IT providers?

We will run a 30-minute audit of your current setup, give you a written list of gaps, and show you what our service looks like with a live client on the line. No awkward handover decks.