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Why Salisbury

The local picture, written by people who actually live here.

Salisbury sits at the south end of Wiltshire. The working population is mostly defence (Boscombe Down, Aspire Defence, the wider Salisbury Plain MoD estate), the NHS, professional and financial services, farming, and a lot of independents across SP1 to SP5. Each one needs something different from IT. Defence supply chain firms want Cyber Essentials Plus to keep their big customers. Regulated finance firms need FCA SYSC. Clinical practices need data handling that meets CQC.

Our Salisbury engineer handles all of this on the ground. Same-day on-site across SP1 to SP5. Most calls are answered remotely first and resolved without needing a visit at all. For bigger jobs (network cutovers, multi-site migrations, hardware refreshes that span more than a day) the rest of the team travels down from Coventry. You get someone local for the day-to-day, plus a bigger team behind them for the bigger work.

The kit is what the big UK MSPs run: SentinelOne and Huntress for security, Microsoft 365 with Intune and Entra ID for productivity and device management, Cisco Meraki or TP-Link Omada for networking. Salisbury clients get the same service our Coventry clients get; we just happen to have an engineer living in your patch.

Cyber Essentials Certified Microsoft Partner SentinelOne and Huntress partner
What we deliver

The full stack, one bill.

Managed IT, cyber security, modern workplace, networking and connectivity. One team, one invoice, one quarterly review where it all gets joined up.

Managed IT

UK helpdesk, 24/7 monitoring, patching, device management, Microsoft 365 administration. From £29 per user per month.

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Cyber security

24/7 MDR with SentinelOne and Huntress, endpoint, email and identity protection, Cyber Essentials and CE Plus.

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Microsoft 365 and cloud

Tenant build-out, migration, hardening and ongoing administration of Microsoft 365, Azure and Google Workspace.

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Networking and connectivity

Cisco Meraki and TP-Link Omada deployments, business internet, SD-WAN, secure remote access and Wi-Fi that works.

Explore Connectivity
Areas covered

Where we work across Salisbury.

Postcodes

  • SP1
  • SP2
  • SP3
  • SP4
  • SP5

Districts and landmarks

  • Salisbury city centre
  • Salisbury Cathedral Close
  • Old Sarum
  • Salisbury Plain (MoD estate)
  • Boscombe Down
  • Salisbury District Hospital
  • Hudsons Field

Response window

Our Salisbury engineer covers SP1 to SP5 with same-day on-site, often within the hour for a real P1. The rest of the team travels down from Coventry regularly for bigger projects, multi-site cutovers and quarterly reviews. Most tickets still close remotely on first contact, which is faster for everyone.

FAQ

Common questions from Salisbury businesses.

Where is your engineer based in Salisbury?

We have an engineer living in the Salisbury area who handles on-site work across SP1 to SP5 and the surrounding villages. Day-to-day stuff, urgent on-site response, routine planned work, all run from there. For bigger projects the rest of the team comes down from Coventry.

How quickly can you be on-site for a Salisbury emergency?

Often within the hour for a real P1, because the engineer's local. Most P1s are resolved remotely before that becomes necessary, but when we do need to be on-site we're not driving down from the Midlands.

Do the rest of the team ever come down to Salisbury?

Yes, regularly. Bigger project work (network refreshes, multi-site Microsoft 365 migrations, on-premise upgrade days) brings more engineers down from Coventry, usually for two or three days at a time. Transform-tier quarterly reviews are face-to-face on-site as standard.

What about Cyber Essentials and Cyber Essentials Plus around Salisbury Plain?

Yes, we do the readiness work and sit alongside you for the audit. Cyber Essentials (the self-assessment) we can knock out in 4 to 6 weeks once any remediation is done. Cyber Essentials Plus adds a technical audit, usually another two or three weeks. Both come up a lot in MoD and defence supply chain work, so this is a frequent ask in Salisbury.

How is your pricing structured?

Per user, per month, excluding VAT, fixed for a 12-month term. Three tiers: Core (£29) for remote-only cover, Managed (£49) which adds quarterly on-site visits and SLA-backed response, Transform (£69) which adds monthly on-site, a named engineer, extended hours and an annual penetration test. The Salisbury on-site cover applies at every tier.

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Looking for IT support in Salisbury?

30 minutes with an engineer. Tell us what's broken and we'll tell you how we'd fix it.

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