Workforce analytics built on ActivTrak, deployed and reported on by us, with the impact assessment, the lawful basis and the staff privacy notice written as part of the set-up. Monitoring people is regulated. We do the regulated part.
Hybrid made capacity planning a guess. You know what people are working on because they told you, you know how busy they are because they said so, and when you need to justify a hire or explain where a project went, the evidence is a feeling. That is a hard way to run a service business.
The other half is policy. Working-time rules, acceptable technology use and hybrid attendance are easy to write and hard to evidence. An auditor, an insurer or a tribunal will ask what you actually know, and "we assume people follow it" is not an answer.
This is the part most people skip. Systematic monitoring of workers is high-risk processing under UK GDPR, and the ICO expects the paperwork to exist before the software does. A client can licence ActivTrak directly for a fraction of what we charge. What they cannot buy directly is any of the following, all of which is included in every plan on this page.
We are your IT and security provider, not your legal advisers. We produce the documents, configure the platform to match them, and tell you when something you have asked for would not stand up.
Per user per month, excluding VAT, on a 12-month term because ActivTrak bills annually only. No minimum seat count. Every plan includes the set-up documents above, the platform configuration and a written monthly report.
Are the hours and policies being followed?
12-month term · no seat minimum
Where is capacity going, and where is it lost?
12-month term · no seat minimum
What should change, and where does AI belong?
12-month term · no seat minimum
Add-ons, per user per month unless stated: AI insights £8, extended data history £2 for up to three years, periodic screen detail quoted and only with a documented justification, and a Power BI, Tableau or Looker Studio connector quoted. HRIS integration quoted.
The second column matters more than the first. A monitoring product you cannot describe honestly to your own staff is one you should not deploy.
Monthly report Team view
Delivery team at 94% utilisation for the third month. Two people carrying the overflow. Evidence for the hire you were arguing about.
Licence review Quarterly
Eleven seats of a design suite, four in regular use. The saving pays for a chunk of the subscription.
| Service line | Activity tracking | Workforce insight | Work redesign |
|---|---|---|---|
| What it measures | |||
| Time and activity Automatic time tracking, active and idle time, no timesheets to fill in | Included | Included | Included |
| Applications and websites Which tools and sites are used and for how long | Included | Included | Included |
| Break time Breaks identified and measured rather than guessed at | Included | Included | Included |
| Attendance and schedule adherence Working hours against the schedule you set | Included | Included | Included |
| Meeting time Time in meetings, including offline and away from the keyboard | Not included | Included | Included |
| Work location policy Whether hybrid and office-day policies are being met | Not included | Included | Included |
| Screen detail capture Periodic screen detail where there is a documented justification | Add-on | Add-on | Add-on |
| What you get out of it | |||
| Real-time activity visibility Current activity across teams | Included | Included | Included |
| Compliance alarms Alerts when a policy threshold is crossed | Included | Included | Included |
| Monthly reporting from us A written report and a conversation about what it shows | Included | Included | Included |
| Utilisation and workload balance Where capacity is going and who is carrying too much | Not included | Included | Included |
| Productivity against goals Team performance against the targets you set | Not included | Included | Included |
| Schedule exception reporting Exceptions and their trend over time | Not included | Included | Included |
| Team benchmarks and goals Comparison between teams and against your own baseline | Not included | Included | Included |
| Capacity and headcount planning Evidence for hiring and resourcing decisions | Not included | Included | Included |
| Coaching opportunities Where support would help rather than where to discipline | Not included | Included | Included |
| Technology investment analysis Which licences are used and which are shelfware | Not included | Included | Included |
| Work pattern and task discovery How work actually flows across people and tools | Not included | Not included | Included |
| Prioritised recommendations A ranked list of what to change first | Not included | Not included | Included |
| AI and automation opportunities Where automation or AI would genuinely help | Not included | Not included | Included |
| Post-change impact measurement Whether the change you made worked | Not included | Not included | Included |
| Data history How far back the data goes | 6 months | 1 year | 1 year |
| Governance and control | |||
| Data protection impact assessment Drafted by us from the configuration we agree | Included | Included | Included |
| Legitimate interests assessment Your lawful basis documented and weighed | Included | Included | Included |
| Staff privacy notice Plain English, issued to workers before monitoring starts | Included | Included | Included |
| Retention period Set and enforced in the platform | Included | Included | Included |
| Role-based access control Who sees individual data and who sees team aggregates | Included | Included | Included |
| Proportionate configuration Everything you do not need switched off | Included | Included | Included |
| Subject access support Monitoring data retrievable when a worker asks for it | Included | Included | Included |
| Add-ons | |||
| AI insights AI adoption and benchmarking, productivity impact, cost optimisation | £8 per user | £8 per user | £8 per user |
| Extended data history Up to three years of history | £2 per user | £2 per user | £2 per user |
| BI connector Power BI, Tableau or Looker Studio | Quoted | Quoted | Quoted |
| HRIS integration Sync people data from your HR system | Quoted | Quoted | Quoted |
Hybrid and remote teams where capacity planning has become guesswork. Regulated firms that have to evidence working-time and technology policy adherence rather than assert it. Professional services measuring utilisation against what they bill. Operations teams building a case for headcount.
And anyone about to spend money on AI. The awkward truth about most AI rollouts is that nobody measured the before, so nobody can prove the after. The Work Redesign plan pairs with our AI and Automation service for exactly that reason.
What question are you actually trying to answer, and is monitoring a proportionate way to answer it? Sometimes it is not, and we will say so.
We draft the impact assessment, the lawful basis and the staff privacy notice from the configuration we agree. You approve them before anything is deployed.
Agents pushed to managed devices, retention and access roles set, everything you do not need switched off.
A written report and a conversation about what it shows. Nobody reads a dashboard they have to go and find.
Yes, with conditions, and the conditions are the work. You need a lawful basis, normally legitimate interests backed by a written assessment weighing your purpose against the intrusion on staff. Systematic monitoring is high-risk processing, so the ICO expects a Data Protection Impact Assessment before it is switched on. Workers have to be told what is collected and why. Monitoring has to be proportionate to the problem you are actually solving. We produce the assessment, the lawful basis and the privacy notice as part of the set-up, and configure the platform to match them.
Yes. Transparency is not optional, and a privacy notice issued before monitoring starts is part of every deployment we do. Covert monitoring is a separate thing entirely: the ICO treats it as justifiable only in exceptional circumstances involving suspected criminal activity, with its own authorisation route. We do not configure it.
Not by default, and we would talk you out of most reasons for asking. The platform records which applications and websites are used and for how long, not what is typed or read in them. Periodic screen detail is available as an add-on, but only where there is a specific justification recorded in the impact assessment, and it is off in every deployment unless you ask and we agree it stands up.
Whatever you decide, enforced with role-based access. The default we deploy is team-level aggregates: utilisation, schedule adherence and application usage across a team rather than a feed of individuals. Individual-level access is available where there is a reason for it, given to named people, and recorded. Most clients find the team view answers the question they actually had.
Active and idle time, the applications and websites in use and for how long, break time, attendance against the schedule you set, and from Workforce Insight upward meeting time including time away from the keyboard, and whether hybrid location policies are being met. It is accurate about what a device was doing. It is not a measure of a person's worth, and we will not help you use it as one.
Activity Tracking is £20 per user per month, excluding VAT. Workforce Insight and Work Redesign are quoted, because what they cost depends on how much of the analysis and reporting you want us to run rather than on the licence alone. There is no minimum seat count. The term is 12 months because ActivTrak bills annually only. The impact assessment, the lawful basis, the staff privacy notice, the configuration and monthly reporting are included in the price rather than quoted separately.
Tell us what you are trying to find out and how many people it covers. We will tell you whether monitoring is a proportionate way to answer it, what the paperwork looks like, and what it costs per user.